Sleeping Giant Hemp, LLC Shipping Policies
*Enjoy Free Shipping on All Products With No Minimum Order!
Generally, we ship orders within 1 to 2 days of receipt of the order. United States
customers can expect their order within 7-10 business days. We are a small family
company and will attempt to post clearly if there should be a shipping delay for any
reason. Orders ship via USPS (United States Postal Service) and can be tracked through
If you do not receive your package in a timely manner, please contact USPS or use
tracking to help locate your package. Once the order leaves our facility, it is in the care of
We do want to help if you haven’t received your order, so please contact us at
firstname.lastname@example.org if you cannot resolve this through the USPS.
If you are missing an item in your shipment, or there is a damaged item, please contact us
at email@example.com. Please include an image of the item for full replacement
We allow the pickup of items at our greenhouse in Helena, MT. Please place your order
online, select pickup, and wait for an email indicating your order is ready for pickup.
Depending on inventory, your pickup may be available immediately, or it may be
available within 1-2 business days.
We're so thankful you chose Sleeping Giant Hemp for your hemp extract needs, and
we're happy to help with any issues you have. We believe in the efficacy of hemp and
we stand behind our quality products. We're happy to offer a 90-day money back guarantee.
This guarantee is limited to 1 refund per person/account. Please contact us at
firstname.lastname@example.org to discuss our guarantee if you are looking for a refund.
We do not restock returned products.
Note on the efficacy of hemp extract: Everyone’s experience with hemp extract differs.
Some people find that a very low dose produces the desired results, while others require
larger or more potent dosages. Some wellness benefits take a longer term to take effect, and
no benefits are noticed in the short term. We encourage you to contact us at
email@example.com if you have any questions on dosage or other issues. Please see
our FDA disclaimer and understand we cannot make any claims to the benefits of hemp
If you have received a damaged item, are missing an item, received an incorrect item, or
have any other order issues, please send us an email at firstname.lastname@example.org so
that we can help resolve the issue. Please include an image of the item for full replacement
or refund when applicable.